![client base online client base online](https://www.downunderonline.com.au/images/website-design-small-business.gif)
Users are not being logged in when connecting from CB, and not being taken to their bookings directly as usual.
#Client base online update#
You can now import an insurance quote, and use Retrieve Reservation to reconnect and complete a booking.Ĭheck your CBW/CBO Help file to update the URL for Chubb as well.Įnsemble Navigate – To be replaced by Ensemble OneConnect, Īlthough Ensemble Navigate is no longer a working provider, we are in the process of testing it’s replacement, Ensemble OneConnect. You can select and modify the entry for CHUBB there. Find Live Connect Providers and click the link. If you have ClientBase Online only, go to the Tools icon in the upper right, then Settings. In ClientBase for Windows, go to Utilities, Live Connect Providers. Classic is also very good at giving a clear error message if the booking number is wrong or if the username, password or account number are incorrect.Ĭhubb Travel Protection has updated their production URL to the following: Below, if a booking is successfully retrieved, the usual “DexReservationViewer” text will show, along with the Booking number below it. The upper portion of the page will show a message with a blue background that explains this, and it is only a warning. At this time, they are unable to address the issue, so you will need toĭelete any unnecessary Service Providers after the Reservation details are imported.Ĭlassic Vacations website is no longer supporting browsers using lower security than TLS 1.2. An issue was discovered recently where cancelled services are still importing as Service Providers